Should a nonprofit company develop a Quality Management System according to ISO 9001:2015? What could be the benefits of ISO 9001 certification in South Africa for nonprofits? And, should a nonprofit company go a step further and certify its Quality Management System? What could be the benefits of such an opinion? All these questions come up due to the development in the number of non-governmental organizations (NGOs) over the years. In this article, learn more about ISO 9001 certification as applied to a NGO with donors.
Interested parties’ developed scrutiny
The number of NGOs has developed exponentially since the 1980s, with some sources (Public Interest Registry) reporting that around 10 million NGOs may previously exist around the world. This exponential development, coupled with the dissemination of some media reports of poor use of the resources available to these companies, can increase a sense of uncertainty on the part of the donors who finance these companies, both in terms of good use of resources for the intended purpose, and of effectiveness in the production of concrete results.
As the number of NGOs development, so does the scrutiny by interested parties like the general public, donors, and governments. important and careful NGOs want to minimize donor uncertainty and differentiate themselves by sending signals that try to convey being purpose-led and being effective. So, let’s see how to gain this with an ISO 9001 certification in Qatar Quality Management System.
Implementation and certification of a Quality Management System – Benefits
developing a Quality Management System and taking the extra step of getting its certification is a voluntary act that can convey trust and credibility that a company generates results aligned with its mission. development of credibility and image is one of most important benefits of getting the certification of a Quality Management System. In this article, learn more about ISO 9001 implementation in Qatar benefits.
Many non-governmental organizations suffer from inefficiencies and lack of performance. developing a Quality Management System needs an organization to establish overall performance indicators and use them as benchmarks for monitoring and improving performance by unearthing hidden problems. So, developing a continual improvement culture is another benefit coming out of developing a Quality Management System.
Another important benefit of developing a Quality Management System is derived from using the needs of outside parties as a reference. This increase beneficiaries, donors, and governments, for designing the outcomes to be delivered and then for monitor and evaluate the feedback from those parties in search of improvement opportunities. Such practice contributes to improving opportunities to develop interested parties’ satisfaction with the work of an NGO.
The importance ISO 9001 certification in South Africa of the process approach
ISO 9001:2015 certification Philippines requires the use of the process approach. That means modeling the way a nonprofit company works as a set of interrelated and interacting activities performed by someone in a systematic way. So, non-governmental organizations determine which processes contribute the most to desired outcomes. If an organization wants to develop performance, it must act upon the relevant processes. One extensive consequence of this approach is that performance, either good or bad, can be depersonalized.
Achievement starts to be seen as a natural consequence of the way a process or a set of processes is operated. If all goes wrong, instead of starting a witch hunt, one has to find the weak points in one or more processes and work on them. The use of the process approach makes nonprofit companies much more professional, much more reliable, and contributes to much greater worker/volunteer confidence and autonomy, a good base for people engagement.
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