AOL mail is one of the most popular email clients, which is highly accredited among users for its incredible features. However, there are some common issues that users experience now and then. AOL mail not working is such an error that occurs when using AOL mail. There are multi-pronged reasons, such as network issues, and server problems that can give rise to the error. These issues can easily be diagnosed and resolved. However, there are some deep-rooted problems that need proper troubleshooting. Reading this post until the end can help you in troubleshooting the AOL mail not working problem. Let’s discuss this further!

Reasons Behind AOL Mail Not Working? 

If you are not receiving emails in AOL mail or AOL mail not loading, there can be multiple factors responsible for this problem. Check the below-given list:

  • When you are using a weak or unstable Internet connection.
  • An outdated web browser or operating system can also evoke the error.
  • Mail server outage is also one of the most apparent reasons behind the error.
  • Erroneous mail account settings can also throw the error when using AOL mail.

There can be several other issues that promote AOL Desktop not working issue. However, you need to know some of the primary reasons for troubleshooting so that, you can get rid of the problem.  

How to Get Rid of The AOL Mail Errors?

AOL mail not working issue may include multi-faceted issues. Below are some of the specific problems along with their proper troubleshooting solutions:

 1: AOL Mail Not Loading

When loading emails, you may experience that the AOL mail is not loading. In such a case, the below-given steps can help in the error resolution:

1.1: Weak Connection: 

Sometimes the error can take place due to a weak or unstable Internet connection. In such a case, you may not be able to load AOL mail. Switching to a superior network that can provide better signal strength can eliminate the problem.  

1.2: AOL is Not Loading on iOS Device

Trouble in loading AOL mail on your iOS device? Follow the below-given steps:

  • Enable Airplane mode and then disable it and then check the error status.
  • If continues, reset your network from the “Settings” menu of your iPhone.
  • Thereafter, Select the General option and then Reset >> Reset Network Settings.  

1.3: Can’t log in to AOL Account

If you are having trouble logging into your AOL account, remove your account and then re-add it on your Android or iPhone. To do so:

  • Go to Settings >> Accounts and Passwords > tap AOL account to remove it.
  • To re-add, go to the Add Account section and then follow the on-screen prompts.  

2: AOL Mail Not Receiving Emails 

If AOL mail is not receiving the emails, below is what you can do:

  • First of all, check the filters you have applied to your AOL account.
  • The filters that are no more in use, delete or disable them.
  • If you are not receiving emails in the inbox, look at other folders, such as Spam or Junk box. Sometimes, filtered emails land in the incorrect folders. Once found in the Spam folder, mark it Not Spam.
  • Ask the sender of the email to check if he has accidentally blocked you.
  • Heavy network traffic is also one of the apparent reasons behind the error.

3: AOL Mail Not Working on iPhone/iPad

If you are having trouble opening AOL mail on your iPhone or iPad, then you need to perform the below-given steps:

  • Open your iPad and then go to the Settings section.
  • Thereafter, you need to go to the Mail, Contacts, Calendars option.
  • Moving ahead, select your AOL email account and enter your correct email address.
  • Now enter “imap.aol.com” in the hostname field.
  • In the SMTP field, enter “smtp.aol.com” and ensure that server is switched on.
  • Back to your home screen; check if the AOL mail account is working on your iOS device.

4: AOL Mail Not Working on Mac

AOL mail not working on Mac issue can be resolved by the below-given steps when followed carefully:

  • On your Mac device, run the Connection Donor.
  • Thereafter, go to the Applications menu and click the Main icon and then tap the Window option.
  • Now choose the Connection Donor and it will display the connection status on the next page.
  • If the status is red, it depicts that your device is not connected to the Internet.
  • If you are not receiving the emails, go to Account Settings >> Advanced tab >> uncheck the box against the “Use SSL” option.
  • Also, navigate through the user account information and mail server settings and make the required changes.
  • Refresh the mailbox using the inbox option provided underneath the Setup AOL account.
  • In the end, restart your Mac device and check the status of the error if it is fixed or not.

Read Also - aol mail login problems

If the error continues, reinstall AOL mail on your Mac and try to access it without getting errors.

5: AOL Mail Not Working on Chrome

Chrome is one of the most popular browsers and therefore, many users access their AOL mail account on this web browser. When opening AOL mail on Chrome, if you are getting errors, follow the below-given steps:

  • Open Chrome on your Windows computer in a new tab.
  • Next, locate and click the menu icon from the top-right corner and then go to More Tools >> Extensions.
  • Now find out the extensions that are no more in your use and then remove them from your browser.
  • Additionally, clear all your browsing data on Chrome. When doing so, select All Time for the time range and then click Clear Data.
  • If the error continues to trouble you, reset your Chrome settings by following the below-given series of actions:
  • Settings >> Advanced >> Restore settings to their original defaults.

Following the above-listed steps with full attention can help you get rid of the AOL mail not working error.

Final Words! 

The solutions given in this post can fix the given instances of the AOL mail not working problem. However, error resolution can be perplexing sometimes and take a chunk of your time when implemented. In such a case, you can reach out to a professional expert and get the error resolved immediately.