Purchasing dispatch furniture for your command center requires you to make the right decision in terms of the quality of the materials. Deciding on the type of 911 dispatch furniture to purchase has a significant role as it will impact your team’s productivity for a long time. 

It is advisable to take time when making purchases to avoid a situation where you buy pieces of furniture that are not ideal for your staff members. The following is a helpful guide you should follow when shopping for dispatch furniture for your center.

Find a reputable manufacturer or supplier

To ensure that the 911 dispatch furniture you buy is high quality and durable, you must deal with an experienced manufacturer or supplier. On top of that, you must create a good working relationship with the manufacturer as this would make the buying experience easy. 

Once you have a good experience and relationship with the manufacturer, they will help you with the design, purchase price leverage, and maintain service continuity. Similarly, the manufacturer will also provide you with after-sale services, for instance, regular maintenance or services you might need for your furniture and other accessories. 

Look for durability options

Dispatch command centers require durable console furniture that can last long and withstand shift work. You should go for a type of furniture rated with 24/7 durability that can protect the technology you will use in your command center. You should ensure that the furniture you choose is structurally durable and has soft-touch details that offer a comfortable and professional profile on the furniture.

Examine the helpful features of the dispatch consoles

Technology plays a significant role in the speed and accuracy of communication at the dispatch center. Therefore, you must choose dispatch furniture that would simplify the technological integration. The design of the dispatch furniture you choose should give you easy access to various items within the room. For instance, free access to dedicated cable channels makes the entire process safer and more functional. 

Focus on your needs

When shopping for dispatch furniture for your command center, you must analyze the full facility needs of the institution before purchasing dispatch furniture. Break down your facility into various work zones, for instance, the main dispatch area, reception, training or conference areas, and offices, among other departments. 

Every department within the institution will have different furniture according to their needs. The analysis will help you plan for the types of furniture to buy based on what you need for various work zones. In the end, you will cover all the needs and create organized and efficient workspaces. 

Dispatch console ergonomics

When shopping for 911 dispatch furniture, look for a manufacturer whose work goes beyond the basic design standards and considers the operator's health too. Having good ergonomics plus other design considerations provided by the manufacturer improves the long-term health of your staff members. 

The dispatch furniture should allow the dispatchers to sit in a relaxed position, not a posture that would mess with their backs. The best way to do this is by purchasing furniture with sit-to-stand height adjustability. This will help reduce the lower back pain and circulation usually experienced by dispatchers. 

As mentioned, there are factors you must consider when shopping for furniture, for instance, the needs of your facility and the ergonomics. These factors and tips will help improve the productivity of your command center by creating a conducive work environment. Your main factors when shopping for 911 dispatch furniture should focus on the quality and comfort offered by the furniture.