To change a keycode on an endpoint:

  1. From the endpoint, open Secure Anywhere by double-clicking the Webroot icon in the system tray.
  2. Click My Account gear icon.
  3. In the Activate a new keycode field, enter your keycode.
  4. Click the Activate button. When you enter a new keycode, Secure Anywhere launches a scan. Know More

For more information: Webroot Customer Service Number | Webroot support phone number