Rs10000 - Rs40000 / Month
Location
Kathmandu
Type
Full Time
Status
Open
Job Description
The Issue Resolution (IR) team, under the Customer Care Office (CCO), is responsible for actively looking to handle customer complaints received from a wide variety of channels and provide proper resolution with an adequate focus on maintaining Customer Experience. The team employs a strategic approach to tackle escalated cases, liaising with various internal departments within the Daraz system to extract quick and effective resolution as appropriate on a case-by-case basis.
For more details
https://unelma.io/TAA9V
Job Description The Issue Resolution (IR) team, under the Customer Care Office (CCO), is responsible for actively looking to handle customer complaints received from a wide variety of channels and provide proper resolution with an adequate focus on maintaining Customer Experience. The team employs a strategic approach to tackle escalated cases, liaising with various internal departments within the Daraz system to extract quick and effective resolution as appropriate on a case-by-case basis. For more details https://unelma.io/TAA9V
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