Do you end up receiving the error message, HP printer won’t scan? Check the scanning software. If the version is not valid, uninstall and then proceed to update the matching version again. If you prefer using the scanner, place the document in such a way that the scan document point towards the downward direction. Scan a test document to confirm the scan settings. Do you need any guidance, contact our printer customer support? Do not delay your scan jobs and let us complete the scan process at the earliest. Visit https://www.b-123-hp.com/how-to-fix-hp-printer-wont-scan-issue/