Job Description Level 1 / Level 2 technical support service to the customers independently or together with a support section Customer complaint troubleshooting NR/LTE/UMTS/GSM Radio Network planning & optimization NR/LTE/UMTS/GSM performance verification and troubleshooting Data collection/analysis, including performance counters, configuration data, and drive test logs etc. Coverage/quality/capacity analysis (parameter, interference, hardware etc.) and troubleshooting, covert it into actionable insights/knowledge https://unelma.io/iHrGV