At the end of November 2018, Reddit user Kensgold wrote an open letter to Electronic Arts. In an interview with Kotaku, he said that he had spent about $13,000 on loot boxes in three years: Kensgold went to school and worked part-time as a waiter and spent his entire salary on games. At one point, he even had to get a second job to be able to spend even more money on loot boxes. The young man...