Some users say that their HP printer cannot print because the printer is misconfigured. In this situation, you should set the correct printer as the default printer. Here are the steps. Hold Windows key + R key to open Run window, press Ctrl key and press OK. Click the Devices and Printers feature. Right click your HP printer and choose Set as default printer. If you are prompted with any question, just follow it. https://sites.google.com/view/hp-printer-troubleshoot-guide/home