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- How do I update my Brother printer software?Go to www.brother.com/support and download the firmware update tool. If a file download security window appears, click Run. Otherwise browse to your download location and double-click on the file. Choose your machine from the list and click "Next" or "Continue." Know more For more information: Brother printer support number | Brother printer customer service number0 Comments 0 Shares 745 Views 0 Reviews