Nothing is more frightening than a printer which discontinues performing what it’s only job that is printing. And it gets even inferior if you have just installed a new ink cartridge into your printer. The time when you linger for an excellent print, all you get is a blank page or only the black color is missing from the printed page. This printer not printing only black color issue can also take place within a new printer that has an old cartridge. However, if you need to print right away and the printout’s quality is not a concern for you, then print in backup mode. You can also try taking help from HP Printer Support to resolve this issue on your own.