Obtaining an ISO certification for the hospitality industry involves several steps. The following are the typical steps involved in the process:

1. Identify the relevant ISO standard: The first step is to identify the ISO standard that is relevant to the hospitality industry. The most common standards for the industry include ISO 9001 (quality management), ISO 14001 (environmental management), and ISO 22000 (food safety management).

2. Conduct a gap analysis: Once the relevant standard has been identified, the next step is to conduct a gap analysis to identify areas where the organization needs to improve its processes and procedures to comply with the standard.

3. Develop an implementation plan: Based on the results of the gap analysis, the organization should develop an implementation plan that outlines the steps needed to comply with the ISO standard.

4. Implement the plan: The implementation plan should be executed, which may include changes to policies, procedures, and processes, as well as employee training and communication efforts.

5. Conduct internal audits: The organization should conduct internal audits to ensure that the implementation of the ISO standard is effective and identify any areas where improvements are needed.

6. Conduct a management review: Senior management should conduct a review of the ISO implementation process to ensure that the system is effective, efficient, and meets the needs of the organization.

7. Seek certification: Once the organization has implemented the ISO standard and passed an internal audit, it can seek certification from a recognized certification body. The certification body will conduct an external audit to ensure that the organization meets the requirements of the ISO standard.

8. Maintain the certification: Once the organization has obtained certification, it must maintain the system and undergo regular surveillance audits to ensure continued compliance with the ISO standard.

By following these steps, organizations in the hospitality industry can obtain ISO certification, which can help them improve their processes, enhance customer satisfaction, and demonstrate their commitment to quality, environmental sustainability, and food safety.