If you're planning a trip with Icelandair, it's important to understand the airline's cancellation policy before booking your flight. This guide will walk you through everything you need to know about Icelandair's cancellation policy, including fees, deadlines, and exceptions. Icelandair is the flag carrier of Iceland and operates flights to over 40 destinations across Europe and North America. While the airline prides itself on providing affordable fares and excellent customer service, unexpected circumstances can sometimes force you to cancel your flight. In such cases, it's crucial to understand Icelandair's cancellation policy to avoid any unpleasant surprises.

Icelandair's Cancellation Policy Overview

Icelandair cancellation policy states that passengers can cancel their flights for any reason within 24 hours of booking without incurring any fees. However, after the 24-hour grace period, cancellation fees apply. The amount of the fee depends on the fare type and how close to the departure date you cancel your flight.

Cancellation Fees

Icelandair's cancellation fees vary based on the fare type you purchased. Economy Light fares are non-refundable, and cancellations will result in a full forfeiture of the fare paid. Economy Standard and Economy Flex fares are refundable, but cancellation fees apply as follows:

  • Cancellation more than 14 days before departure: no fee

  • Cancellation between 14 and 1 day before departure: 50% of the fare

  • Cancellation on the day of departure or after: 100% of the fare

Deadlines for Cancellation

To avoid cancellation fees, you must cancel your flight within the applicable deadline. For Economy Standard and Economy Flex fares, you can cancel your flight up to 1 day before departure without penalty. If you cancel on the day of departure or after, you'll be charged the full fare.

Exceptions to the Cancellation Policy

Icelandair's cancellation policy may not apply in certain situations, such as:

  • Force Majeure: If your flight is canceled due to circumstances beyond the airline's control, such as severe weather or natural disasters, you may be entitled to a full refund or a voucher for future travel.

  • Medical Emergency: If you or a family member falls ill or is injured and unable to travel, you may be able to cancel your flight and receive a refund or voucher.

  • Death: If a passenger dies before the departure date, Icelandair may offer a refund or voucher to the next of kin.

How to Cancel a Flight with Icelandair

To cancel a flight with Icelandair, you can either do it online or by contacting the airline's customer service department. If you booked your flight through a third-party website, you'll need to contact them directly to cancel your flight.

Refunds and Compensation

If you cancel your flight within the applicable deadline and are eligible for a refund, it may take up to 7 business days for the funds to be credited back to your account. If your flight is canceled by Icelandair, you may be entitled to compensation under European Union law, depending on the circumstances of the cancellation.