SBCGlobal has several security features that protect user data in case there is an online threat. If you find that you are unable to access your email account or if you get a message that says “SBCGlobal Email Account Locked”, then you should keep in mind that it probably occurred for your protection. If you feel that your account was locked because of a hacking attempt you should call the SBCGlobal phone number and ask for help. You can also go through the steps in this blog to try and unlock your account.

Also Read: How to access SBCGlobal email on iPhone? 

Solutions to Unlock the SBCGlobal Email Account Locked

The easiest way to fix the problem is to wait for about an hour and then try to access your SBCGlobal email again. If that does not work then you should follow the steps below to reset your email password and check if the issue is fixed:

Steps to follow if you know your current password:

  • Step 1: Open your web browser and go to this website:
  • Step 2: Enter your SBCGlobal email ID and current account password.
  • Step 3: Go to the Sign-in info section and look for the password options.
  • Step 4: Select the ‘Change password’ option and enter a new password.
  • Step 5: Save your password info and then try and sign in using the updated password.

Steps to follow if you DO NOT know your current password:

  • Step 1: Open your web browser and go to this website:
  • Step 2: Select ‘Forgot Password?’ located below the password field.
  • Step 3: Enter your SBCGlobal user ID and complete the password info.
  • Step 4: Pick the security question you want to answer to verify your ID.
  • Step 5: You can choose a temporary password and follow the prompts.
  • Step 6: Once you successfully verify your identity, you can create your new password for your SBCGlobal email account.

Also read: How do you change SBCGlobal POP settings?

If you have any trouble resetting the password, or if you find that your account is still locked you can call the SBCGlobal tech support phone number and speak to an experienced email technician. If you see the error often then it’s likely your account has been hacked and its security compromised. In that case you should consult an expert immediately. SBCGlobal experts are available 24 hours a day to help you with any email error you may encounter.


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