The world that we live in today has seen an unprecedented use of technology. It dominates all aspects of our lives from communication to education to health to security and more - there are no areas in which technology is not present. In a similar manner, global tourism has seen a huge change over the past few decades with the introduction of technology.

The tourism industry relies heavily on the role of information- the very beginnings of a holiday- a vacation or even a short trip requires information- on planning on execution and everything travel related. With technological advancement, the collection and dissipation of information have become very easy. Anyone with access to internet or phone can receive and share information. That is how the developments in the internet, various forms of communicative platforms and the invention and evolution of smartphones and computers have changed the way one travels. Malaysia is primarily a tourist destination, with thousands of people worldwide visiting it yearly. Needless to say, the contribution of technology to Malaysian tourism has been significant.

Some ways in which technology has contributed to tourism in Malaysia

  1. National policies have been re-worked and framed to suit the tourism sector better. The Malaysian Government has plans to embark on a digitalization drive to transform its tourism industry, which means it will include technology as a prime component of tourism and boost tourism.
  2. The tourism sector has now gravitated towards using various social media platform to advertise, update and boost tourism and promote travelling to Malaysia. This can e in the form of blog posts, social media ads, promotional events with influencers etc. The avenues are plenty, and new opportunities arise with every new invention.
  3. The National Ecotourism Plan is another important initiative taken by eh Malaysian Government – it is a promotion aimed to incentivize certain clusters of tourist spots. They provide offers and deals for making use of technology-based tourism and smart management of these destinations.
  4. The contribution of Technology to Malaysian tourism has also come in the way of better footfalls- this is brought about by digital innovations and the chance to promote Malaysian tourism on a global level. The Malaysian government has used technology just to present a vibrant picture and an excellent vacation destination.
  5. Another important technological contribution has been in the way people travel these days, no more standing in queues for ticket bookings and no more uncertain travel plans. With options like the Redbus booking site- you can simply go online and book a bus ticket for your trip. It makes travelling a lot easier and hassle-free; who would've thought that you would one day be booking a bus ticket online? But technology has made that possible.

The world is constantly evolving with time, and technology has come far to adapt to the world we live in. Everyone owns a smartphone and a computer. Information is available on the tip of your fingers, you just have to look for it, and it appears on the screen in seconds. Of course, with the change in technology, sectors like tourism have also adapted themselves to suit the global market. People want to look pictures of a certain place- you only need to type in the keywords, you want to find out hotels – all it takes is one search, you want information on what museums to visit, and everything is available for you to read and assess.

Technology has reshaped travel, and tourism has again seen a massive boost due to technological innovations. From promotions to tourist information guides to contact information to customer services and help desks- no one has to visit offices for all of these. One can simple look them up online or make a few phone calls. Things are different now compared to a few years ago when uncertainties were a huge part of travelling- now things like air tickets, Ticket Bus Online can be conveniently booked from wherever you are. You can actually travel and gauge things virtually before you even land at the destination, and that is an amazing opportunity to have.