ISO 9001:2015 is a standard that sets out the requirements for a quality management system (QMS). It is designed to help organizations ensure that they consistently meet the needs and expectations of their customers and other stakeholders.

Here are the key steps involved in obtaining ISO 9001:2015 certification:

Gap Analysis: The organization conducts an internal review and gap analysis to assess its current quality management practices and identify areas where it needs to improve to meet the requirements of ISO 9001:2015.

Develop a Quality Management System: Based on the gap analysis, the organization develops a quality management system that meets the requirements of ISO 9001:2015. This includes developing policies, procedures, and processes to manage the organization's quality objectives and customer requirements.

Implementation: The organization implements the quality management system throughout the organization, ensuring that all employees are aware of their roles and responsibilities.

Internal Audit: The organization conducts an internal audit to ensure that the quality management system is working effectively and meeting the requirements of ISO 9001:2015.

Corrective Actions: Based on the results of the internal audit, the organization takes corrective actions to address any deficiencies in the quality management system.

Certification Audit: The organization engages an independent third-party certification body to conduct a certification audit to verify that the quality management system meets the requirements of ISO 9001:2015.

Surveillance Audits: After obtaining ISO 9001:2015 certification, the organization undergoes periodic surveillance audits to ensure that the quality management system continues to meet the requirements of the standard.

Obtaining ISO 9001:2015 certification can help organizations improve their quality management practices, increase customer satisfaction, and improve overall performance.