When you need to add the Gmail account to the outlook mail application. you just have to enter the login information and incoming/outgoing server information. After that your account will successfully get added into the mailbox. However, sometimes, outlook won’t connect to gmail using that details. when a user open then outlook application. it shows them an error related to the incoming/outgoing server or it might be related to the authentication. If you are going through such problems on the outlook application, you need to update the outlook mail application using the details given below.

How to fix outlook will not connect to the Gmail account problem ?

  1. When outlook is not connecting to the Gmail account. you need to inspect the network connection on the computer/ laptop. make sure that it is working perfectly fine.
  2. Now go to the account settings on the outlook, and click on the edit button. here, you need to update the gmail password. if you don’t know the current password, you need to reset that and then update it on the outlook application.
  3. Some users are unable to access the Gmail account on the mail application because of the invalid incoming/outgoing server errors. so you need to check the incoming and outgoing server details. if these details are invalid. you need to update them and then retry to access the mail account again. also, make sure that the ssl encryption is activated on the outlook mail application.
  4. When Gmail is not working on the outlook application, you need to assure that the Gmail is not blocking access to the outlook mail application. if so, you need to turn on the access to the third party mail application and then re-add the gmail account again. It will start working fine.
  5. Some users are unable to access the Gmail account because of the incoming servers are turned off from the gmail server. so you need to go to the gmail settings and enable the access for the Gmail account. now turn on the access the gmail account and then retry to access the mail account. it should work fine for you now.

If none of these steps works for you, you need to remove the current gmail account from the outlook application, and then re-add it using the exchange server. The outlook will now start connecting to the gmail server now.